In the event our office is closed due to severe weather please see the following info. If you have a claim
or need to make a payment please call your specific insurance company directly as they all have 24/7
claims reporting availability. The phone # can be found on your auto insurance ID card or your home
insurance policy. Our website www.texansinsure.com has info and an insurance company phone list
available by clicking the link at 24/7 claims. If you need temporary repairs or board up services contact
a restoration company and take photos of the damage before temporary repairs and keep your
You may also call our office and listen to the prompts to get claim related info and insurance company
If you need to make a payment links and phone #'s for most Companies are available on our website
Disaster Preparedness - Are You Ready?
Although we can't prevent a natural disaster, preparing for emergencies ahead of time can ensure the
safety of your family and help reduce damage to your property. Here are some ways you can prepare
for a disaster:
Create an Emergency Plan
Make sure your family knows what to do during an emergency.
Designate an emergency meeting spot and practice drills.
Teach all adult and teen family members how to shut off electrical, gas and water utilities.
Learn emergency evacuation routes.
Know the warning signals and alerts for your area.
Purchase a weather radio and/or download weather apps to stay informed of weather conditions.
Make a plan for pets. Consider a microchip implant, and make sure your contact information is up-to
FEMA has put together a Family Emergency
Print it out, and make disaster preparedness a family activity.
Build A Survival Kit
When disaster strikes, you may need to evacuate with very little notice. If you are stranded at home,
emergency officials will be on the way to help, but they may not be able to reach you immediately. It is
important to prepare both evacuation and at-home emergency kits. At minimum, each survival kit
should contain the following items:
Water (1 gallon per person, per day)
First aid kit
Blankets or sleeping bags
Manual can opener
Medication list and important medical information
Family and emergency contact information
Sanitation and personal hygiene items
Pet supplies (collar, leash, carrier, food, bowl)
Games and activities for children
Stock your kit with enough food, water and other essentials to last for at least 72 hours for evacuations.
When preparing your at-home survival kit, be sure to maintain a 2-week supply of all items.
You should also consider making copies of the following documents to keep in each kit:
Proof of address
Deed/lease to home
For additional information about building an emergency kit, visit RedCross.org
Protect Your Family and Property From Hurricanes
Hurricane season takes place from June 1 to September 30, usually peaking in late August through
September. Hurricane hazards include heavy rainfall, flooding, high winds and even tornadoes. While
hurricanes cannot be prevented, the following procedures can keep your family safe and reduce
damage to your property.
Close your windows, doors, and hurricane shutters. If you do not have hurricane shutters, use 3/4" outdoor
plywood boards for each window and door of your home.
Shut off all utilities (gas, electricity, water).
Unplug small appliances.
Bring in anything that can become airborne in high winds (bikes, patio furniture, flower pots).
Make sure your yard is free of any trees or landscaping that could become wind hazards during a
Turn your refrigerator and freezer to the coldest setting, and keep them closed so that food stays fresh
longer if the power goes out.
Do not use grills or store propane tanks inside the house or garage.
Review our Flood
Safety section to learn what to do in the event of a flood.
Know Where to Take Shelter From Tornadoes
While most tornadoes occur in the Tornado Alley region, they can occur nearly anywhere at any time.
Tornadoes can strike quickly, with little or no warning, and can accompany thunderstorms, tropical
storms, and hurricanes. Peak tornado season in the southern states is March through May.
Tornado danger signs include:
Dark, sometimes greenish sky
Loud, continuous roar or rumble
Low-lying clouds with a rotating base
If you see a tornado or any of the danger signs, take shelter immediately.
's advice for shelter.
Review Your Insurance Policy
Make sure your property is adequately protected. Once a year, contact your agent to review your
insurance policy. If you have made any recent purchases or renovated your property, you may need to
adjust your coverage.
Below is a list of restoration companies that offer emergency services for all types of property damage
including but not limited to wind, hail, vandalism, water, fire, and smoke damage. They can also provide
turnkey repair services for many types of property damage.
Neither the Insurance Companies we represent nor this agency are associated with or in any way
guarantees the quality of work or service these companies provide. Nor does your Insurance Company
or this agency recommend these companies over any others, however we are providing
the name and telephone numbers of known, reputable companies who can assist you.
We suggest you contact all of them and chose who you feel will be the best qualified to assist you in
your particular situation. They will be working directly for you, the homeowner, not the Insurance
Company nor this agency.
The Insurance Company only pays the cost of cleanup and repairs, which are over your insurance policy
deductible and approved by the Insurance Company Adjuster. This agency has no authority to authorize
cleanup nor repairs and payment for neither cleanup nor repairs.
RESTORATION COMPANIES - HOUSTON METRO AREA
BLACKMON MOORING/STEAMATIC (713) 730-1948
SERVICEMASTER (281) 242-5777
SERVPRO OF CHAMPIONS (281) 890-4948
SERVPRO OF KATY/CYPRESS (281) 469-2957
SERVPRO OF RIVER OAKS (713) 666-9222
SERVPRO OF SUGAR LAND (281) 313-1338
XTRAC RESTORATION (281) 854-2377
RESTORATION COMPANIES - NATIONAL
BLACKMON MOORING/STEAMATIC (888) 783-2628
SERVICEMASTER (800) 737-7663
SERVPRO (800) 737-8776
Company Claim's Reporting Phone & Fax Numbers
You may call the company direct to report a claim. Provide us with your
assigned claim number and info when we are available and we will follow
up on details of claim and assist you where required. If you have any
questions we are always happy to assist you.
21st Century Insurance:Phone (888) 244-6163
AAA Insurance:Phone (800) 672-5246
ACE Insurance: Phone: (800) 945-7461
ACE European Group, Ltd: Call your Agent
AIG Auto Insurance:Phone (888) 244-6163
AIG Private Client:Phone (888) 760-9195
Allied Home Warranty:Phone (866) 791-1200
Allied Insurance (Nationwide): Phone: (800) 532-1436
Allstate Insurance: Phone: (800) 386-6126
America First Insurance:Phone (877) 263-7890
American Home Shield:Phone: (888) 247-4777
American Mercury Lloyds Insurance:Phone (800) 503-3724
American Modern Insurance:Phone (800) 375-2075
American National Insurance:Phone: (800) 333-2860
American National Health Insurance:Phone: (800) 899-6805 Fax: (409) 621-3097
American Risk Insurance: Phone: (866) 635-9959
American Summit:Phone (800) 749-6419
Amica Insurance Phone (800) 242-6422
ASI Lloyds Insurance: Phone: (866) 274-5677 Fax: (866) 274-3299
Atlas General Agency - Tower Hill Signature Ins Co. : Phone: (888) 786-0003
Claim Emergency Hot Line: (972) 310-7016
Bankers Insurance Group: Phone (800) 765-9700 Fax (877) 541-4084
Blue Cross/Blue Shield Health: Phone: (800) 521-2227
Centauri Specialty Insurance: Phone (866) 318-4113 also (866) 789-4228
Central Insurance: Phone: (888) 263-2924
Charter Oak Fire Insurance:Phone (800) 252-4633
Chubb Insurance:Phone (800) 252-4670
City National Insurance Company: Phone (844) 878-7529
Colonial County Mutual Insurance: Phone: (800) 423-7675 Fax: (480) 483-6752
Commercial Alliance Insurance: (800) 235-8784
Companion Commercial Insurance (Frontier): Phone (866) 780-1901
Conifer Insurance: Phone (877) 263-6468
Consumers County Mutual:Phone (800) 676-5603
Cypress Texas Lloyds Insurance: Phone: (877) 560-5224 Fax: (877) 352-9773
Dairyland County Mutual Insurance: Phone: (800) 833-2244
Dallas National Insurance: Phone: (800) 533-0457 Fax: (800) 650-9055
Encompass Insurance: Phone: (800) 588-7400
Esurance Insurance Services: Phone: (800) 378-7262
Farm Bureau Insurance: Phone (800) 224-7936
Farmers Flood Insurance: Phone: (888) 391-2810 Fax: (877) 270-4329
Farmers Help Point-All Farmers Insurance claims: Phone: (800) 435-7764
Federated National Insurance Co.: Phone: (800) 780-8423
Fireman's Fund Insurance: Phone: (888) 347-3428
Foremost County Mutual Insurance: Phone (800) 527-3907
Foremost Insurance Group - Other than Auto: Phone (800) 527-3907
Foremost Insurance Group - Auto: Phone (800) 274-7865
Fred Loya Insurance: Phone: (800) 880-0472
Frontier Insurance:Phone (866) 780-1901
GAINSCO Insurance: Phone (800) 699-1561
GEICO: Phone (800) 841-3000
Geovera Specialty Insurance Company Phone: (800) 232-3347
GMAC Auto Insurance:Phone (800) 468-3466
Golden Rule Health Insurance:Phone: (800) 474-4467
Gulfstream P&C Insurance: Phone (866) 485-3004
Hagerty Collector Car:Phone (800) 762-2628
Hartford Insurance Auto & Home: (800) 243-5860
Hartford Insurance Commercial: (800) 327-3636
Home State County Mutual Insurance: (800) 947-7385
Homeowners of America Insurance: Phone: (866) 407-9896
Horace Mann Insurance: Phone: (800) 999-1030
Imperial Fires & Casualty Insurance Company Phone: (888) 522-8242
Intercontinental Warranty: Phone: (800) 333-3028 Fax: (954) 698-0488
IDS Property Casualty Insurance: Phone (888) 404-5365
ITT Hartford Insurance: Phone: (800) 243-5860
Infinity Insurance: Phone: (800) 334-1661
Lexington Insurance: Phone: (800) 252-3439 or (877) 873-9972
Liberty County Mutual Insurance: Phone (877) 263-7890
Liberty Mutual Insurance: Phone (800) 225-2467
Lighthouse Property Insurance Phone (877) 852-0606
Lincoln General Insurance: Phone (877) 717-5442
Lloyds Certain UW at Lloyds: Call your Agent
Maison Insurance (877) 864-4934
Maryland Casualty Insurance (Zurich): Phone (888) 279-9375
Mercury County Mutual:Phone (800) 503-3724
Mercury Insurance Group: Phone (800) 503-3724
Met Life Insurance: Phone: (800) 857-6011
National Flood Insurance Program:Fax: (800) 767-5574
National General Insurance Phone: (877) 468-3466
National Lloyds Insurance: Phone: (800) 749-6419 Fax: (254) 399-0789
Nationwide Insurance: Phone: (800) 421-3535
New Century Insurance (RVOS): Phone (800) 611-9894
Northern Insurance Co of New York (Zurich): Phone (888) 279-9375
Northfield Pawn Broker Program:Phone (602) 265-9763
Occidental Fire & Casualty Insurance Co.: Phone (800) 780-8423
Old American Insurance: (888) 879-8363
Pacific Specialty Insurance: Phone: (800) 962-1172 Fax: (650) 780-4848
Peerless Indemnity Insurance:Phone (877) 263-7890
Pillar Insurance Co.: Phone: (800) 780-8423
Priority One (RVOS): Phone (800) 611-9894
Progressive Insurance:Phone: (800) 274-4499
Prudential Insurance: Phone: (800) 437-3535
Republic Insurance:Phone (800) 451-0286
Republic-Vanguard Insurance:Phone (800) 344-2275
RVOS Insurance: Phone (800) 611-9894
Safeco Insurance: Phone: (800) 332-3226
Scottsdale Insurance:Phone (800) 423-7675
Southern County Mutual Insurance:Phone: (800) 677-5170
State Auto Insurance:Phone (800) 766-1853 Fax (888) 999-8095
State Farm Insurance: Auto Phone: (888) 257-6077 Property Phone: (888) 208-3017
Stillwater Insurance Group: (800) 849-6140
Stonington Lloyds Insurance: Phone: (866) 255-4920
Texas Fair Plan:Phone (877) 763-4543
Texas Farm Bureau Insurance: Phone (800) 224-7936
Texas Mutual Insurance:Phone: (800) 892-5846 Fax: (877) 404-7999
Texas Windstorm Insurance Association:Fax: (512) 899-4953
Travelers Insurance: Phone: (800) 252-4633 Fax: (713) 268-7995
Unicare Health Insurance: Individual Ph: 800-718-9355 Group Ph: 800-725-9355
United HealthCare Insurance: Phone: (800) 842-8000
Unitrin:Phone (800) 933-8788
Unitrin County Mutual:Phone (888) 933-8788
Universal Insurance: Phone (800) 288-8050
UNUM/Provident Disability Insurance: Phone (800) 451-7147
UPC Insurance: Phone (888) 256-3378 & (800) 861-4370
USAA Insurance: (800) 531-8222
USF&G Specialty Insurance:Phone: (800) 656-6556 Fax: (954) 735-0317
Velocity Risk Underwriters - City National Ins. Co.: Phone (844) 878-7529
Wright Flood Insurance:Phone (800) 725-9472 Fax (877) 270-4329
Zurich Insurance:Phone (888) 279-9375
GLASS REPAIR COMPANIES
BINSWANGER (AUTO & HOME GLASS REPAIRS) (800) 365-9922
SAFELITE AUTO GLASS REPAIRS (888) 843-2798